Terms of Use

Last updated: November 13, 2026

These terms are an agreement between you and Kane Ellwood Media, which operates Framehouse (built by Kane Ellwood). By creating an account or using Framehouse, you agree to them.

Beta

Framehouse is currently in beta. Features may change, and there may be bugs or downtime. Keep your own copies of your original photos and important documents. Don't rely on Framehouse as your only backup.

Your account

• You must be an adult who can enter into a contract, and give accurate information.
• Keep your password private. You're responsible for activity on your account.
• One person or business per account.

Your content

• You keep ownership of everything you upload: photos, videos, text and contracts.
• You give us permission to store, process and display your content only as needed to run Framehouse for you, for example showing your website and galleries to the people you share them with.
• You confirm you have the rights and permissions needed for what you upload, including permission from the people in your photos where required, and from a parent or guardian for minors.

Your clients

You're responsible for your relationship with your clients, including your prices, contracts, deliverables, refunds and how you use their information. Framehouse provides tools and starter templates for contracts and other documents. These templates are not legal advice. Have your own documents reviewed by a professional. Framehouse isn't a party to agreements between you and your clients.

Acceptable use

Don't use Framehouse to upload illegal content, harass anyone, send spam, violate others' privacy or intellectual property, upload malware, or try to access other people's accounts or data. We may remove content or pause accounts that break these rules.

Plans, free access and promo codes

• New accounts may get a free period. After that, a paid plan may be needed to keep using Framehouse.
• Prices are shown in Plan & billing. We'll give notice before prices change for your account.
• Promo codes and personal discounts apply only as described when given, can't be exchanged for cash, and may expire.
• While online payment isn't available, choosing a plan records your choice. You won't be charged until we've told you payment is set up.

Storage

Plans include a storage limit for photos and videos. You can delete content to free up space, or ask about more storage.

Ending your account

You can delete your account at any time in Business settings. That permanently deletes your data, as described in the Privacy Policy. We may pause or close accounts that break these terms or go unpaid, and we'll give notice where reasonable.

No guarantees

Framehouse is provided "as is". We work hard to keep it running and your data safe, but we can't promise it will always be available or error-free.

Limit of liability

To the extent the law allows, Kane Ellwood Media isn't liable for indirect or consequential losses, such as lost profits, lost bookings or lost data. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

Law

These terms are governed by the laws of Ontario and the federal laws of Canada that apply there.

Changes

We may update these terms. If changes are important, we'll update the date above and let you know. Continuing to use Framehouse means you accept the updated terms.

Contact

Kane Ellwood Media · kaneellwood.media@gmail.com